Privacy policy

Last updated: August 24, 2026

At Hoch Jackets, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or shop on hochjackets.online.

1. Information We Collect

When you visit our store, browse products, or place an order, we may collect the following types of information:

Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely — see Section 3)
  • Order history and communication with our support team

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Referring website
  • Cookies and similar tracking technologies

2. How We Use Your Information
We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order, including confirmations and shipping updates
  • Respond to customer support inquiries
  • Send order-related notifications
  • Prevent fraud and verify transactions
  • Improve our website, products, and customer experience
  • Comply with legal and accounting obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Payment Information
Payments are processed securely through Shopify's checkout system and our enabled payment providers over an encrypted HTTPS connection. Hoch Jackets does not directly store your complete card number or CVV on our own servers — this information is handled by Shopify and the applicable payment provider in accordance with their own security standards.

4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Understand how visitors use our site
  • Improve site performance and functionality

You can adjust your browser settings to refuse cookies, though this may affect certain features of our website, such as cart functionality.

5. Sharing Your Information
We may share your information with:

  • Shopify, our e-commerce platform provider, to operate our store and process orders
  • Payment providers, to securely process transactions
  • Shipping carriers, to deliver your order
  • Service providers, who assist with functions like customer support, analytics, or marketing, and are required to protect your information
  • Legal authorities, when required by law or to protect our rights, safety, or property

We do not share your information with third parties for their independent marketing use without your consent.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including order processing, customer support, legal, and accounting requirements.

7. Your Rights and Choices
Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time (via the unsubscribe link in our emails)
  • Request a copy of your data

To exercise any of these rights, contact us using the details in Section 10.

8. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: Hoch Jackets
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Time)
Phone: +1 (786) 250-0524
Email: business@hochjackets.online
Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States

11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated policy will be posted on this page with a revised "Last updated" date.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.